Client Testimonials

What our regular clients say about us:

  • I just wanted to contact you to thank one of your translators who assisted my Lithuanian client on a number of occasions while we gave them ongoing legal advice. The matters being dealt with were by no means straightforward, involved complex legal terminology, and often revolved around challenging and emotive subject matter. I cannot imagine that they would have been at all easy to translate, and yet the client always came away clear on what was happening with their case. Without [the interpreter's] skills and professionalism, the whole case would have been so much more challenging for us to manage, and I know that the client was extremely grateful for the assistance. More generally, I found Vandu’s booking team extremely professional too, and I was always able to get in contact with [the interpreter] very quickly for a telephone appointment with the client. Otherwise, I was so impressed by how quickly contact could be made with the client, and how your bookings team would always try and find somebody else to translate if she wasn’t immediately available. Rhiannon Scott

  • I write to you regarding the above job reference with regards my request for a Portuguese translator in order to interview someone at the police station. I would like to say that [the interpreter] was an asset to your business. He was punctual, professional, polite and made the process of a police interview in Portuguese a much easier experience for all involved. I have recommended [the interpreter's] details to my colleagues here at Eastbourne custody and indirectly, your company as a facilitator for such professionals as I was also impressed with the efficiency of your booking service. I will be sure to use [your] services in the future. Eastbourne Custody Centre

  • I love working with Vandu. Your project managers are professional and friendly. Terms are agreed in advance so there are no misunderstandings. The payment is quick. Also, not many agencies send the proofread versions of translations back to translators for review and give the translator the final say - I really appreciate it and learn a lot from it. As a fantastic bonus I always welcome opportunities for free online training and you offer that too so this is great. I look forward to a long cooperation with Vandu. Many thanks for everything! Anna Siewruk – Polish translator

  • The service was prompt, informative, proactive and highly professional. Your people clearly work with great diligence and I was kept informed at every stage of the procedure. You were also very friendly and approachable and I am very pleased to have found you! Janet Cochrane

  • I really do enjoy working for Vandu for its friendly and lovely staff. I work for few other agencies and in comparison staff at Vandu are exceptionally friendly, polite and professional. It makes it easier and pleasant for me as an interpreter to work for you. Thank you very much for your wonderful staff and wonderful agency. Gina Chinbat – Korean, Russian & Mongolian interpreter

  • It was really good how quick and easy the service was to book. The interpreter also built up a really good rapport with the client very quickly and the review was very smooth. This is an invaluable service and I would recommend you to anyone. Many thanks. Sasha Sumner

  • An efficient, helpful and fun team to work for. The Vandu team are always approachable and professional. Excellent communication and follow-up and prompt, accurate payment after completing assignments. Thank you for all your support and efficiency. Mariann Meszaros – Hungarian interpreter

  • Representatives who come to the school are always helpful, willing to support us & parents and very flexible should times or room arrangements prove changeable on the day! Teresa Carley

  • Whenever we book an interpreter they always arrive on time and communication over the telephone is always available. Patients value their privacy especially visiting Sexual Health, Vandu have always been discreet and excellent with patients and clinicians alike. Hannah Ivemy

  • I find the staff very friendly, helpful and accommodating. The booking system is straight forward. Vandu offers free training which is brilliant. Daniela Dourado – Portuguese interpreter

  • Vandu Language Services is one of the best agencies I have ever worked for. I particularly like the friendliness of the staff and highly efficient, well organised management - it runs like a clock! I would give your agency 10 out 10 mark! Helena Chick – Russian translator

  • Friendly office team. Excellent interpreters. Victoria Williams

  • Quick & prompt service; interpreters provided are very competent; translation of documents is very good. Hence I always feel confident in the different services provided. Telephone interpreting is a very reliable & excellent service that is desperately needed in urgent cases where little notice is required e.g. ringing up Vandu at short notice to provide a telephone interpreter when at Links Drop In and Vandu providing a telephone interpreter immediately. Bilingual Advocacy likewise is a valuable service for people who are isolated, newly arrived and have little English language skills that could not do without. Val Biggs

  • Of all the organisations and agencies I have worked with and am working with currently - VLS is the one that wants their interpreters to always improve their knowledge, awareness, and always be the best as you can be, more than just interpreting: changing one language to another! There really is so much more to this skill. I have been doing this for nearly 7 years now and in every assignment there are always lessons to learn. ALWAYS! And this is exactly why I do love my job. I have learnt that challenges can be a real empowerment if we let it. Sharmin Kaniz – Bengali & Sylheti interpreter

  • Very approachable, friendly, helpful Sarah Smith

  • Interpreters can always attend the appointments I arrange for patients and Vandu are very prompt in replying to confirm the appointment details via email Sarah Warland

  • To book an interpreter is quick and easy Chantelle Bashford

  • It is really refreshing to work with a company which focuses on clients’ well-being, equality and how best to support them. Claire Thompson - Spanish & French translator

  • I am really grateful. You are all so very helpful and friendly, it is a pleasure doing business with you. Dianna Goodman

  • You are so efficient. One of, if not, the most efficient companies I have ever dealt with. Julie Laird

  • In my 16 years of interpreting experience, VLS has been the best, the most reliable and the most ethical company I have worked for. It is a sheer pleasure to work for Vandu Language Services. Miroslawa Jodlowiec - Polish Interpreter

  • Quick service, communication good with regards to informing us interpreters are booked Abbe Gore- NHS Memory Assessment Service

  • Courteous and professional staff. Have helped out beyond the call of duty frequently. Abi Gibbs- WSCC Gatwick Children's Services.

  • Always very helpful staff who do their best to assist when there is short notice, excellent customer service and prompt responses. Amanda Batstone - ESCC

  • Very efficient service and available whenever we have needed even on very short notice.people sent to help us always on time Bekah Allen- Oasis Dental Care

  • Your teams have made some difficult conversations much easier, handled with sensitivity and professionalism. Chris Carter - Woodlands Meed

  • I can telephone and speak directly with a member of staff to book. Information required to book for a translator is straightforward ensuring a quick referral. Staff are efficient and respond with an update in regards to availability in reasonable time enabling us to make further arrangements if unavailable. Confirmation is sent in good time via an email. To date I have never had to follow up a referral for a booking of a translator with Vandu Language Services. Jacqui Ashcroft - BSUH

  • Quick and easy to arrange, efficient and on time, and your interpreter was able to perfectly integrate into our conference calls and provide the technical level of conversation we needed. Phil Shelley - Tara Signs

  • Vandu's translation services are excellent and very easy to use. All forms of international documents we require to be translated are translated perfectly, this is essential for our client's needs. Samuel Tester - Homeland International